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Terms and Conditions is a website run and maintained by the States of Guernsey, and is used by the Committee for Education, Sport & Culture (the controller), to provide customers with the opportunity to purchase tickets for various events online.


1. Using the GuernseyTickets website

The GuernseyTickets website ( is maintained for your personal use.

You agree to use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party.

We aim to update our site regularly, and may change the content at any time.

By using this site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using this site.


2. Linking to and from

GuernseyTickets welcomes and encourages other websites to link to the information that is hosted on these pages, and you do not have to ask permission to link to

However, the States of Guernsey don't give you permission to suggest that your website is associated with, or endorsed by,

Where contains links to other sites and resources provided by third parties, these links are provided for your information only. The States have no control over the contents of those sites or resources, and accept no responsibility for them nor for any loss or damage that may arise from your use of them.


3. Privacy Policy and Data Protection

The States of Guernsey complies fully with the Data Protection (Bailiwick of Guernsey) Law 2017 and will ensure that all personal data is processed only in accordance with its Fair Processing Notice as published on the Site.


4. Booking Conditions of Sale

Unless specifically advised on a particular promotion, once purchased, tickets cannot be exchanged nor money refunded

All patrons, including children, must purchase and occupy a seat - what about unseated events? Should this say ticket

The management/event organiser reserves the right to refuse admission

Latecomers may not be allowed access to the event or show until a suitable point in the performance

Photographic and recording equipment may only be used with the prior permission of the venue management


5. Further Information

Your attendance at an event may be subject to additional terms or restrictions by the venue or promoter. You should review your tickets for any additional information that may apply to your attendance at an event.


6. Event Cancellations/Postponements

The individual venues or the event promoter determines policies relating to the cancellation of an event. These policies can vary, but generally, such policies provide for a refund of the ticket price. If an event is cancelled, Guernsey Tickets will attempt to contact and advise you on the policy for obtaining a refund to that event. When Guernsey Tickets issues a refund to you on behalf of the event promoter, as a result of a cancellation, we will refund the price that you paid for your ticket. Policies regarding postponed events vary. If an event is postponed, you should contact the venue directly to obtain information about postponed dates of the event and if there is an applicable refund policy.


7. Limited Ticket Availability

In an effort to give customers an opportunity to purchase tickets to an event, Guernsey Tickets and promoters often set limits on the number of tickets one customer or household is allowed to purchase. You will be advised of any limits on tickets by posting on the 'buy' page for an event, or by a system limitation on the number of tickets you may purchase during your online session. Tickets purchased for an event during multiple online sessions on our website are added up to ensure that any imposed limitations are not exceeded. When customers exceed these limits, their orders may not be fulfilled.

8. Ticket Availability

Ticket availability is subject to change. Guernsey Tickets does not always control the number of tickets or the location of seats that are made available for purchase. Sometimes promoters and Guernsey Tickets may release additional tickets for an event after it has gone on sale. Tickets are also 'locked' (not available) for a short time while customers complete their transaction. If a customer does not complete his or her purchase, previously locked tickets are released and made available for purchase. For these reasons and others, the tickets available for a given event can and do change rapidly. If you are unable to find tickets to an event, please check back again. Once your purchase has been completed however, we will not be able to exchange or refund your order even if additional tickets become available at a later date.


9. Pricing and Other Errors

If the amount you pay for a ticket is obviously incorrect, regardless of whether it is an error in a price posted on this website or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale date, then we reserve the right, at our sole discretion, to cancel your order and refund to you the amount that you paid. This policy will apply regardless of how the error occurred.


10. Ticket Resale

The resale of tickets may be restricted by law in certain circumstances. Any violation of any relevant law may result in your prosecution. Unlawful resale (or attempted unlawful resale) of a ticket is grounds for seizure or cancellation of that ticket without refund or other compensation. We assume no liability arising from your resale or attempted resale of tickets purchase through us.


12. Disclaimers

The Information is provided on an 'as is' and 'as available' basis. All express or implied warranties of any kind (including warranties of merchantability, fitness for purpose and non-infringement of the intellectual property of a third party) are excluded to the fullest extent permitted by applicable law. Guernsey Tickets gives no representation or assurance of uninterrupted or neither error free service nor that the Site will provide any specific search results. Guernsey Tickets will regularly change the Information from time to time without notice but makes no commitment to keep the Information up-to-date nor is any warranty given by Guernsey Tickets as to the currency, accuracy or completeness of the Information.

Guernsey Tickets is not responsible for any acts or omissions of any customers, other users of the Site, advertisers on the Site or other third parties connected with the Site nor for the events, services or products of any event organiser, venue, promoter, producer or other third party connected with any event or product sold on the Site.

The Site is controlled and operated by Guernsey Tickets from its offices in Guernsey. Guernsey Tickets does not represent or warrant that the Information is appropriate or available for use in other jurisdictions and access to the Information from jurisdictions where its contents are illegal is prohibited. You may only use this Site for lawful purposes and in accordance with these terms and conditions.


13. Governing Law

These terms and conditions are governed by and construed in accordance with Guernsey law and any dispute or question in connection with them will be subject to the exclusive jurisdiction of the Court of Guernsey.


14. General/Security

The States of Guernsey accept no liability for any failure to comply with these terms and conditions where such failure is due to circumstance beyond our reasonable control.

If the States waive any rights available to us under these terms and conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

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